A Mobile Tune-up

Client

Shopmonkey

A Better Mobile Experience for Shops​

Shopmonkey provides solutions to help auto shops run their business and keep vehicles up and running. Whether it's cars, trucks, buses, or boats, Shopmonkey's tools are improving workflows and creating efficiencies for auto shops of all shapes and sizes, including large multi-location enterprises. To better meet the needs of these customers, the auto experts at Shopmonkey turned to the mobile experts at Shockoe for a fast tune-up of their mobile experience.

Diagnosing the Problem​

One of Shopmonkey’s goals is to create operational efficiencies, streamlining the day-to-day tasks of managing an auto shop.

HShopmonkey works with over 6,000 customers in the auto industry. From finding parts to tracking the progress on each order, their products are built to improve business operations. Shopmonkey’s solutions included a web-based app and an iOS mobile app, but no Android app. To better meet the needs of all its clients Shopmonkey knew it was time to invest in an Android app to match its available iOS version.

Rather than creating a new separate app for Android users, the team chose to work with Shockoe to build a single React Native app to deliver a consistent, cross-platform experience across both iOS and Android. This would ensure that every shop and every user has access to the tools they need. Working together every step of the way resulted in a quick turnaround of the React Native app in just a few months, which was crucial for success.

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The Shopmonkey mobile app provides seamless integrations with industry-leading tools like Carfax and MOTOR that put vast datasets of information at the shop user’s fingertips.

Flexibility and Collaboration​

Shopmonkey needed a partner who could not only deliver the new app quickly but who could be flexible to their changing technology. Shopmonkey’s internal teams were updating the back-end solutions at the same time as the new app was being built, requiring adaptation and flexibility during the app development process. As a full-service team, Shockoe was able to meet the challenge head-on and work in tandem with the Shopmonkey team at every step to effectively deliver a valuable solution in conjunction with an evolving back-end.

Listening to Customers​

Shopmonkey needed a partner who could not only deliver the new app quickly but who could be flexible to their changing technology. Shopmonkey’s internal teams were updating the back-end solutions at the same time as the new app was being built, requiring adaptation and flexibility during the app development process. As a full-service team, Shockoe was able to meet the challenge head-on and work in tandem with the Shopmonkey team at every step to effectively deliver a valuable solution in conjunction with an evolving back-end.

Optimizing the Experience

As our work together expanded, the Shockoe team turned to creating an optimized tablet experience. Mechanics on the floor were already using the iOS app with iPads, which provided a larger form factor and interface with which to manage their tasks. Therefore, it became clear that optimizing the app experience for tablets on iOS and Android would provide an even more usable experience for more customers and more devices.

What's Next

Throughout the development process, our collaboration together was a great example of combining effective planning and quick execution. Establishing the goals for the project and product at the onset empowered our teams to deliver a solution that will be valuable to Shopmonkey’s business and its customers.

When you’re ready to start on your next mobile app, no matter the timeline, reach out to Shockoe’s full-service team to get started.

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